Below are some of the most frequently asked questions.  If you have any further questions please contact us.

1.    

Do all the cabins have private facilities?

Yes

2.    

How many sittings for dinner?

Two

3.    

What nationality is the majority of the crew?
Italian
4. How much are shore excursions?
Shore excursions will vary depending on the current exchange rate.  In general a half day excursion will cost between $50 and $75 (Australian dollars).  Full day excursions, including lunch will cost between $100 and $200 (Australian dollars).
5. What star ratings are the vessels?
All our vessels are a very high standard, three and four star.
6. Do any of your vessels cater for children?

Yes, we recommend the MSC Lirica and the MSC Melody, as both have excellent facilities for children, including a babysitting service.  Kids Club or the Cruise Director organises indoor or outdoor activities to keep the children well entertained while you relax and enjoy the trip.
Also, children under the age of 14 cruise for free when sharing the same cabin with two adults on Mediterranean cruises.  Special fares differ for other areas.

7. Who are the flights with?
Flights are with Qantas to Europe, British Airways for flights within Europe and Alitalia for domestic flights within Italy. Fly/Cruise fares are also available with Singapore Airlines.
8. Are stopovers allowed, for what duration and how many?

Our Mediterranean Fly/Cruise fare allows a total of 3 stopovers. As the air ticket is valid for one year, your chosen stopovers can be as long or as short as you please, the advantage of MSC's already unique Fly/Cruise fare. This fare allows you the flexibility to extend your cruise holiday and visit friends and relatives, or to experience new places.

To join the 11 night Caribbean cruises you may fly to either Ft Lauderdale or Miami.  One stop only is permitted in Los Angeles either going to or returning from the cruise. When travelling to the 17 night line voyages to and from the Caribbean, passengers are allowed stopovers in North America, Europe (including London) and Asia.

If you would like to explore South Africa further to the cruise please contact us and we can arrange an itinerary.

Please contact MSC for more details or to book your land arrangements.

9. Are Cruise only fares available?
Yes, we do offer cruise only fares. Please contact MSC for more information.
10. Do you cater for special diets?
Yes, special diets are catered for.  Please request at time of booking.
11. What is the dress code when dining?
The dress code for dining is casual to smart casual.  There are two or three gala nights on each cruise for which dress would be more formal.
12. Is English spoken on board?
Yes
13. Do you cater for group bookings?
Yes, special fares are available for groups. Please telephone us for more details.
14. Do I need a visa?
No, all passengers are covered by the ships visa for the duration of the cruise.  You may, however, need a visa if you are travelling to other countries before and/ or after the cruise.
15. What does the Fly/Cruise fare include?
The Fly/Cruise fare includes flights from Australia, the cruise, accommodation, entertainment, all meals and port charges.
16. What currency is accepted on board?

On Mediterranean cruises, Euro is the official currency. On Caribbean and Southern African cruises, American dollars is the official currency.
Your on board account may be settled by your nominated credit card (Mastercard, VISA and American Express are the accepted cards.)  There is a currency exchange on board all vessels.

17. What is NOT included in my cruise fare?
  • Airport Taxes
  • Shore Excursions
  • Beverages
For any further questions please contact us on our toll free hotline - Australia on 1800 028 502  or New Zealand on 0508 4 CRUISE

 

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